Operations Coordinator
Nashville
Operations Coordinator
Full Time • Nashville
Benefits:
- Paid time off
Operations Coordinator
Triony Behavioral Health’s mission is to empower individuals on their journey towards mental wellness through personalized, evidence-based care delivered by a compassionate team of healthcare professionals.
We are seeking dedicated and compassionate professionals to join our team. The ideal candidate will have a strong background in trauma care, a passion for mental health advocacy, and a commitment to providing high-quality, patient-centered treatment.
The Operations Coordinator is responsible for leading the operational workflow of Triony Behavioral Health. This position ensures regulatory compliance of the facilities and operations, assists with contracts and external business partner relationships, and provides structure of the day-to-day functions for the company.
Duties and Responsibilities:
Hiring, Onboarding & Management
- Ensure effective recruiting, onboarding, professional development, performance management, training, and retention of all Triony staff
- Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary. Oversee quality assurance committee to ensure compliance
- Analyze internal operations and identify areas of process enhancement. Create and overseeing implementation of performance improvement plans
- Verifying that all employees are following relevant laws, rules, federal or state government regulations, and compliance regulations.
- Maintain office cleanliness and inventory of supplies.
Compliance and Office Support
- Coordinate scheduling and support day-to-day office operations to ensure efficient workflow.
- Provide administrative and operational support across multiple teams as needed.
- Oversee the facility’s compliance, and complete requirements based on compliance schedule with TN State Licensure and The Joint Commission.
- Develop, implement, and revise, as necessary, nonclinical/administrative policies and procedures that will maximize efficiency and quality of experience for both clients and employees
- Resolve problems that cross multiple divisions by reducing the impact of faulty processes, workflows, and automation that could negatively impact providers and clients
- Identify and ensure non-clinical training needs, at all levels of the organization
(The above duties and responsibilities are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and work required of personnel.)
Skills:
- Ability to diagnose problems quickly and have foresight into potential issues
- Attention to detail
- Computer skills adequate to perform the requirements of the position
- Professionalism
- Excellent communication and interpersonal skills.
- Compassionate and patient demeanor when dealing with clients.
- Reliable and punctual with a strong sense of responsibility.
- Ability to prioritize and manage time effectively.
- High level of professionalism and adherence to ethical standards.
- Ability to maintain confidentiality and handle sensitive information.
Qualifications:
- Required: Bachelor's Degree in Business Administration or similar
- Required: 2+ years’ experience in Operations-focused administrative positions
- Preferred: Extensive understanding of regulatory issues and compliance
- Experience with Google Suite is required.
Any other criteria required by the Governing Body.
Relationships & Supervision:
Reports to: Governing Body
About Triony Behavioral Health in Nashville
Welcome to Triony Behavioral Health, a men’s mental health outpatient facility located in the heart of Nashville, TN. Founded by brothers Jay Booker and Matt Booker, both proud natives of the community, Triony Behavioral Health is a testament to their personal recovery journey and commitment to creating a positive impact.
Our Story
Jay and Matt share a unique bond rooted in personal growth and recovery. With a combined 29 years of overcoming obstacles related to substance abuse and mental health, they embarked on a mission to make essential resources accessible to those facing those same challenges. They named the company after their late parents, whose memory serves as a constant inspiration. Together, they share a deep dedication to supporting others on their path to wellness. Above all, this commitment to giving back is a testament to the transformative power of their family bond and the enduring legacy of compassion they aim to create within the community.
Why “Triony”?
Why “Triony”?
The name “Triony” is a homage to Tria and Tony, serving as a daily reminder of where Jay and Matt came from and how far they’ve come. It symbolizes the transformative journey from struggle to strength, from despair to resilience.
Our Mission
Triony Behavioral Health is not just a facility; it’s a vision born out of personal experience. The Booker brothers are driven by the goal to create a supportive environment for men grappling with mental health issues and substance abuse. Their commitment is rooted in the understanding that growth is a continuous process—one they wish to facilitate for others, just as it was facilitated for them.
Our Purpose
Triony Behavioral Health stands as a beacon of hope and transformation. In addition, it’s a community dedicated to breaking down the stigma surrounding men’s mental health. The mission is to empower individuals to embrace their full potential, free from the constraints of trauma, mental health, and addiction.
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